Shipping policy

How long will it take for my products to be delivered?

If you place your order by 2pm and you'll receive your order within 3-5 working days with our standard delivery.

Two Day Shipping: Place your order by 2pm and you'll receive your items within 2 working days.

Orders are processed and shipped on working days only. (Monday-Friday; excluding UK bank holidays. Please allow up to 2 working days for us to process your order.

We currently use Evri for all our shipping.

You can track your order by clicking on the tracking link in your shipping confirmation email or via the email you receive from our delivery courier Evri. Evri will also send you an email that contains your 16 digit tracking number to track you order. Evri will keep you up to date on when your delivery is expected. For any queries about your delivery, contact Evri.

We are not responsible for carrier delivery delays.

Can I change my delivery address after placing my order?

You’ll need to contact us as soon as possible after placing the order, within 12 working hours. We cannot guarantee the change but will try our best!

What happens if I’m not home to receive my delivery?

If Evri try to deliver and no one is home, don’t worry, you can contact Evri direct from your dispatch confirmation email and rearrange your delivery, or contact them here and they will advise you on your options.

What happens if my order is lost or damaged during delivery?

If this unfortunately happens, contact us providing photos, if possible, and we will liaise with Evri to resolve the issue and ensure you receive and replacement or refund.